Website Privacy Policy
Key Details
This website privacy policy describes how Lichfield Cathedral protects and makes use of the information you give the Cathedral when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
An up to date version of this policy will always be published on this page.
This policy was last updated on 27th November 2017
If you have any questions regarding this policy, please email reception@lichfield-cathedral.org or write using the details found in the contacts section.
Introduction
Lichfield Cathedral gathers and uses certain information about individuals in order to provide products and services and to answer any enquires made via the Cathedral website. We may also collect information to better understand how visitors use our website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
- Names and job title
- Contact information, including email address
- Demographic information, such as postcode, preferences and interests
- Website usage data
- Other information relevant to visitor enquiries
- Other information pertaining to special offers and surveys.
How we use this data
Collecting this data helps us to understand what our visitors are looking for from the Cathedral and this allows us to improve the service that we provide. Specifically, we may use data:
- For our own internal records
- To improve the products and services that we provide
- To contact visitors in response to a specific enquiry
- To send out promotional emails about our events, services and other matters that we feel may be relevant to our visitors.
- To contact visitors via email, telephone or mail for market research purposes.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on a visitor’s computer hard drive. It allows the Cathedral website to identify the visitor’s computer as they view different pages on our website. This enables websites and applications to store each visitor’s preferences in order to present content, options or functions that are specific to them. They also allow the Cathedral to see information such as how many people use the website and what pages they tend to visit.
How does the Cathedral use Cookies?
The Cathedral may use cookies to:
- Analyse web traffic using analytics packages. Such data helps us to improve the website structure design, content and functions.
- Test content on our website
- Store information about visitor preferences so that each visitor can be presented with content that is relevant and interesting to them.
- To recognise when a visitor returns to our website so that relevant content can be shown to them or to provide the functionality they used on a previous visit
Cookies do not provide the Cathedral with access to a visitor’s computer or any information about them, other than what they have chosen to share with us.
Controlling Cookies
A visitor can use their web browser’s cookie settings to determine how the Cathedral website uses cookies. If a visitor does not want our website to store cookies on their computer or device, they should set their web browser to refuse cookies. However, it should be noted that this may affect how our website may function. It may mean that some services and pages will not be accessible. Unless a browser has been set to refuse cookies, the Cathedral website will issue cookies to all who visit it.
Controlling information about you
When a visitor completes a form or provides details on our website, they will see one or more tick boxes allowing them to:
- Opt in to receive marketing communications from Lichfield Cathedral by email, telephone. text message or post.
- Opt in to receive marketing communications from our third party partners by email, telephone, text message or post.
If a visitor has agreed that we can use their information for marketing purposes, they have the option to easily change their mind via one of the following:
- Sending an email to reception@lichfield-cathedral.org
- Writing to Marketing at The Chapter Office, Lichfield Cathedral, 19a The Close, Lichfield WS13 7LD
Lichfield Cathedral will never lease, distribute or sell personal information to third parties unless we have the permission by the individual concerned to do so, or as the law requires us to.
Any personal information Lichfield Cathedral holds about individuals visiting our website is stored and processed under our data protection policy, in line with the Data Protection Act 1998. Our Data Protection policy is available on request.
Security
We will always hold personal data securely. To prevent unauthorised disclosure or access to personal information, the Cathedral implements strong physical and electronic security safeguards. Lichfield Cathedral also follows stringent procedures to ensure that we work with all personal data in line with the Data Protection Act 1998.
Links from our website
Our website contains links to other websites. Please note that we have no control of websites outside the www.lichfield-cathedral.org domain. If an individual provides information to a website to which we link, Lichfield Cathedral is not responsible for the protection and privacy of such information. Individuals should always take care when submitting data to any website.